Privacy Policy

Protecting your privacy is a priority. This Privacy Policy explains what personal information Elliott’s Custom Trailers & Carts LLC (“Elliott’s,” “we,” “us”) collects, how we use it, and the choices you have. By using this website you consent to this policy.

Information we collect

We collect information you provide directly — such as your name, phone number, email and postal address, and any details you submit to request a quote, apply for financing, or contact us. When you submit a form, we also record technical details of the submission (such as your IP address, browser type and the page you submitted from) to help prevent spam and abuse. We also automatically collect technical data (IP address, browser/device type, referring site, and on-site activity) using cookies and similar technologies, as described below.

How we use your information

• Respond to quotes, orders, service and contact requests
• Provide products and services you ask for, including financing pre-qualification
• Operate, secure and improve our website
• Send updates and marketing communications (you can opt out anytime)
• Measure and improve our advertising
• Comply with legal obligations

Cookies, analytics & advertising

We use cookies and similar technologies to remember preferences, recognize returning visitors and measure usage. Specifically, our site uses (or may use):

• Google Analytics — to understand how visitors use the site (pages viewed, time on site, approximate location, device type). Learn how Google uses this data, or opt out with the Google Analytics opt-out browser add-on.
• Meta (Facebook) Pixel — to measure our advertising on Facebook and Instagram and to show you more relevant ads (for example, units you viewed on our site). See Meta’s Privacy Policy and manage your Meta ad preferences.
• Simpli.fi — to build audiences for our banner advertising and show you more relevant ads after you've visited us. See Simpli.fi's Privacy Policy, which also explains how to opt out.
• Rollick — powers the offers and shopping tools that appear on our pages, and measures how they're used. See Rollick's Privacy Policy.
• Cloudflare Turnstile — spam protection on our forms.

The advertising tools above are held back until you've made a choice where we ask for one, and we honor a Global Privacy Control signal from your browser everywhere.

You can disable cookies in your browser settings (some features may not work), and you can opt out of interest-based advertising industry-wide at aboutads.info/choices or optout.networkadvertising.org.

How we share information

We do not sell your personal information for money. We may share it with service providers who help us operate (hosting, delivery, mapping, email/SMS and marketing partners), with manufacturers we partner with for lead and performance reporting, and where required by law. Providers are limited by contract to using your information only to provide services to us. Please note: our use of advertising cookies and pixels (such as the Meta Pixel described above) may be considered “selling,” “sharing,” or use for “targeted advertising” under some state privacy laws; you can opt out using the tools listed above or by contacting us.

SMS / text messaging

If you opt in to text messaging, we use your information to send notifications, conversational replies, and requested updates. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Message frequency varies; message and data rates may apply. Text HELP for help, STOP to unsubscribe.

Children

Our website is not directed to children, and we do not knowingly collect personal information from children under 16.

Your privacy rights

Depending on where you live, state privacy laws (such as the California Consumer Privacy Act as amended by the CPRA, and the Indiana Consumer Data Protection Act) may give you the right to know what personal information we hold about you and to request access to, correction of, or deletion of it; to opt out of sale/sharing of personal information and targeted advertising; and to not be discriminated against for exercising these rights. To exercise any of these rights, contact us using the details below — we will verify your request and respond as required by applicable law.

Data retention & security

We retain personal information only as long as needed for the purposes described or as required by law, and we take reasonable measures to protect it. Information you submit to us is transmitted securely (HTTPS).

Contact

Questions or requests? Call (800) 766-1886, email elliottscustomtrailers@gmail.com, write to Elliott’s Custom Trailers & Carts, 3955 Corridor Dr., Warsaw, IN 46582, or contact us online.

Changes to this policy

We may update this policy from time to time; the “Last updated” date above reflects the latest revision. Material changes will be posted on this page.